Trobleshoot your open fire problems
Are you having problems using your open fire?
Maybe you are burning more logs than usual or the fire is very smokey?
Maybe the grate or fireback is cracked and you are unsure whether it is safe to use.
Try our open fire doctor to diagnose whether you need to book a chimney sweep to check over your stove or whether is something you might be able to deal with yourself.
Got a problem with your logburner? Try our 'Logburner Doctor' to troubleshoot your problem.
Thinking of swapping your open fire for a logburner, visit our sister company for more logburner installation advice.
Thinking of swapping your open fire for a logburner, visit our sister company for more logburner installation advice.


